Small businesses rely on each employee to wear several hats, but being a jack-of-all-trades also takes time away from employees to do their job and do it well. Small business owners need as much help as possible, whether that is freeing up the hostess to get away from the phones and greet customers or focusing your executive administrator on running the front office instead of taking payments.
Running a small business in a digital world creates new challenges for your employees who can have their day derailed by customers calling with same questions over and over. To solve this problem, Bing has launched Business Bots, designed to answer the simple questions about a business to a generation that has grown up on technology. These generations (Millennials & Gen Z) are demanding a simple, easy and fast way to get information about your business. Check out the story below and start freeing up your employees’ time.